CRM

25/08/2015

Talk to Us (+61 2 9416 8900)

Microsoft Dynamics CRM 2011/2013/2016

RightServ has extensive experience in the design, deployment, customisation and management of the Microsoft Dynamics CRM application suite (2011/2013/2016).

We have been doing this for over 10 years and have really happy Cloud-CRM customers.

 

What we do

Business Analysis

Comprehensive business analysis of your current sales management process, contact management, service and support environment.

We will identify and map the key business areas where the Microsoft Dynamics CRM can enable your sales or workforce.

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Deployment & Configuration

Comprehensive deployment and configuration services for the Microsoft Dynamics CRM platform. This includes all entity forms, fields, code and reporting. All tested and verified. we have extensive experience in the use of the XRM Web Services layer for customised deployments.

 

Flexible Delivery Options: Cloud or CRM Online

Either in our RightServ Cloud, or on your Cloud, the flexible delivery options from RightServ include:

  • Dedicated Cloud deployment
  • Shared Cloud deployment
  • Onsite deployment
  • CRM Online
Cloud deployment is always secure, always from ISO27001 certified datacentres

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All Licensing is included

All licensing is included in a fixed monthly fee. RightServ is a SPLA partner of Microsoft. This means we can rent you for CRM licenses on a month by month basis from Microsoft.

Or we can use your existing Microsoft Volume licensing for CRM, using license mobility – its up to you.

 

Training

Training and user familiarisation with Microsoft CRM is included with all of our rollout projects.

 

Report development

Report creation, development and deployment is key to the measurement of the success of the CRM tool.

RightServ has extensive experience in SSRS (SQL Server report Services) report creation for Dynamics CRM.

 

Full Support and SLA

All our services include and SLA (99,9%) and application level support and backup for your Dynamics CRM system and data in the most secure  manner.

 

Talk to Us (+61 2 9416 8900)